Saturday, 21 January 2012

Why should you integrate audio and web conferencing?


Let’s face it- businesses are not getting any less competitive. Even though the economy has slowed down, competition has only increased. Companies are always looking to become better, either to beat the competition or to simply survive the economic slump. At a time when globalization is the key to growth and improved performance, a web conferencing or VoIP service like the ones offered by RHUB can help a lot.

These services help bridge the gap between business networks, making communications better and decision-making faster. As a result, the business becomes more dynamic and efficient. For this reason, RHUB web conferencing appliances and other VoIP tools has already become a mainstay in several companies. However, the question here is not whether you should use web conferencing tools, but whether you should integrate them with your phone conference the next time you use them.

This particular question makes a lot of sense for businesses that already have a rigid VoIP product, like the RHUB 6-in-1 web conferencing and remote support appliance, in place. At first glance, a simple web conferencing solution like the one offered by RHUB may seem to be the most convenient option for a business.

After all, stopping any old-fashioned phone conferences would save a significant amount of money for paying the bills. Moreover, call connections also do not allow clients and participants to see each other face-to-face, albeit virtually through a computer screen.

However, there are 5 possible upsides to an audio conferencing appliance that can make it valuable for your business:

You can start a conference call anytime with a phone, but not with a computer. Some participants may be away from the desk when you want to start a conference, so such web conferences need a certain amount of planning. However, phone conferences allow participants to join the meeting at any time even without a computer around.

All the participants in a web conference may not have properly working microphones or USB headsets with them. Even if there are speakers, some participants may not be able to use them among other members because it may disturb them or compromise the conference security. On the other hand, participants can easily join an online meeting by simply hooking up the phone.

A high quality phone conference service makes meetings far more dependable. This particular advantage is especially significant if the business or any of the participants has an unstable Internet connection.

If the conference is to have a large number of participants or continue for a long time, then some phone conferencing operators offer their services to manage question and answer sessions. This helps give the whole conference a professional touch.

There are a few computers that are incompatible with different web conferencing appliances. For example, only a few platforms like the RHUB web conferencing appliance supports Mac and PCs. Moreover, some computers may run on older operating systems that do not support web conferencing platforms.

When you look at the current trends, you can see a lot of web conferencing service providers like RHUB offering integrated audio and web conferencing solutions. Participants are increasingly being able to join meetings via their mobile device.

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