Tuesday, 7 February 2012

Control a remote PC from anywhere with RHUB remote support appliance


Sci-Fi television shows and movies from the 80s and 90s really painted a vivid picture of the 21st century. According to these movies, we would have developed the ability to teleport from one planet to another in the blink of an eye by now, at the very least. Sadly, that kind of advancement has not happened yet, but we do have the next best thing- the ability to control computers from other locations.

Real-time collaboration through the Internet has been around for some time now, and there are several popular vendors that you can choose from that allow you to do this. For example, RHUB offers a 6-in-1 web conferencing and remote support appliance. There are a lot of ways to set up and configure remote control. This article is going to explore the tools you can use, including inbuilt operating systems like Windows and third-party applications like the RHUB remote support appliance. Security is a big concern when you are working online, so you will also see how to keep your data safe while doing remote work.


Securely connecting to a remote PC

In-house real-time collaboration appliance offers the security that is not possible with hosted solutions. If you use on-premise applications over a secure LAN, it is highly unlikely that your data would be intercepted. However, when you are connecting over the Internet, the risks increase exponentially. This is where on-premise appliance deployed behind firewall comes into the picture.

A virtual private network or VPN is an encrypted network that connects the host and client computers, allowing a secure bridge for the transferring of data. This kind of a network is difficult to intercept. Even if a hacker intercepts the network, it would be even more difficult to make sense of the scrambled, encrypted data that is caught. There are some routers with the ability to double as a VPN host (this is usually seen in high-end models). It must be noted here that having a router-cum-VPN host is different from having a router that allows VPN connections between computers. If you are trying to connect to a computer through a router enabled with a VPN host, you need to go through the router documentation to find the right procedure for the connection.

Normally, it is easy to integrate remote control appliance to your system. The method of installation differs from vendor to vendor. Some companies like RHUB offer plug-and-play to install it on the system for you, while other free remote control programs require you to install it on your own. In most cases, it will also easily integrate with LDAP for you.

Choosing a proprietary service

Remote PC controlling applications can be tricky to use sometimes and can also increase the risk of attacks on either computer because of the minimal security offered. That is why you should consider a good proprietary on-premise service like RHUB.

RHUB is a leading real-time collaboration service vendor that offers remote PC support solutions to various businesses and individuals. It offers various features, including the web conferencing, free audio conferencing, file transfer, session recording, and etc.

Monday, 6 February 2012

Remote Support Appliance become common in multinationals and IT companies


Remote PC access software solutions have grown to become a common part of most companies, especially in multinationals and IT companies. If you are looking for such software solutions for your company, then you need to ensure that you get the best solution for your budget. Remote PC access solutions range from dirt-cheap (or even free) solutions that offer bare minimum features, to high-end applications that also cost a lot of money.

There are different kinds of remote PC access services that you would have to learn about before you buy one, and it is best if you take your time. The more time you take to do some research the better, so you should put in all your efforts and time toward getting a good remote access software application like the one provided by RHUB.

There are some important aspects of a remote PC access software solution that you need to keep in mind when you are on the lookout for one. Firstly, you need to look at how simple it is to use. A remote support application is useful only in a company, and you cannot always hope that all your employees are well-acquainted with the software. Moreover, you also need to account for lack of knowledge among new employees. You need to find a remote PC access appliance like the one offered by RHUB, which is not only easy for you to maintain and manage, but also easy for your employees to use as well.

Another important aspect to consider while choosing a good remote PC access software application is its ease of setup. There are some software solutions that do not need to be installed on the remote PC. A vast majority of software solutions, including the RHUB appliance, do not require the manual configuration of routers or firewalls. However, you can still find some software applications that require a complicated installation process. You also need to ensure that the user interface of this software is easy to understand. The features must be easy to access, and the interface easy to navigate. You can find several sources on the Internet that explain which remote access software is easy to install and operate and which ones are not. By gaining more information from these sources, you can use it to your advantage and make a better, smarter decision.

Of course, one of the most important aspects of remote PC access software is its cost. You need to take your own time to compare the prices of all different products. If you are planning to buy the application from the store, you need to compare its prices on the Internet. However, in most cases, you may find that the best deals on software applications are available on the Internet itself.

You should also look at some of the extra feature included in the remote desktop control software. Some of them, such as a built-in file transfer application, may be important for some companies, but it would essentially be less useful for others. The software has to be efficient and quick and fit all your requirements, like the RHUB remote access appliance.

Friday, 3 February 2012

Remote PC access software solutions have become a common part of most companies


Remote PC access software solutions have grown to become a common part of most companies, especially in multinationals and IT companies. If you are looking for such software solutions for your company, then you need to ensure that you get the best solution for your budget. Remote PC access solutions range from dirt-cheap (or even free) solutions that offer bare minimum features, to high-end applications that also cost a lot of money.

There are different kinds of remote PC access services that you would have to learn about before you buy one, and it is best if you take your time. The more time you take to do some research the better, so you should put in all your efforts and time toward getting a good remote access software application like the one provided by RHUB.

There are some important aspects of a remote PC access software solution that you need to keep in mind when you are on the lookout for one. Firstly, you need to look at how simple it is to use. A remote support application is useful only in a company, and you cannot always hope that all your employees are well-acquainted with the software. Moreover, you also need to account for lack of knowledge among new employees. You need to find a remote PC access appliance like the one offered by RHUB, which is not only easy for you to maintain and manage, but also easy for your employees to use as well.

Another important aspect to consider while choosing a good remote PC access software application is its ease of setup. There are some software solutions that do not need to be installed on the remote PC. A vast majority of software solutions, including the RHUB appliance, do not require the manual configuration of routers or firewalls. However, you can still find some software applications that require a complicated installation process. You also need to ensure that the user interface of this software is easy to understand. The features must be easy to access, and the interface easy to navigate. You can find several sources on the Internet that explain which remote access software is easy to install and operate and which ones are not. By gaining more information from these sources, you can use it to your advantage and make a better, smarter decision.

Of course, one of the most important aspects of remote PC access software is its cost. You need to take your own time to compare the prices of all different products. If you are planning to buy the application from the store, you need to compare its prices on the Internet. However, in most cases, you may find that the best deals on software applications are available on the Internet itself.

You should also look at some of the extra feature included in the remote desktop control software. Some of them, such as a built-in file transfer application, may be important for some companies, but it would essentially be less useful for others. The software has to be efficient and quick and fit all your requirements, like the RHUB remote access appliance.

Wednesday, 1 February 2012

Over half of the staff in Maryland’s Department of Transportation works 1.3 days at home every week


Though remote work has increased substantially in the United States over the last five years, Maryland state employees are not teleworking as much as in other states. Its numbers pale in comparison to other states, such as its neighbor Virginia. Still, the Maryland Department of Transportation gives the example and is showing the other state agencies how telecommuting using remote desktop solutions can increase productivity and reduce costs.

According to recent statistics, the State Personnel Management System (leaving out the Maryland Department of Transportation) has over 43,000 employees, with 6,000 of them being eligible for remote working. Of these 6,000 only 581 actually worked from their homes, which means that just 1.3% of all the workers in the system have telecommuted.
These 581 telecommuters come from 19 different state agencies and, on average, have worked from their homes about 22 hours per month.

The statistics of the Maryland Department of Transportation are quite higher. The agency employs 315 workers with 197 of them being eligible to work remotely. Of these 197 employees, 101 have worked from the comfort of their homes, averaging 1.3 days per week.

One of such employees is Catherine Svoboda, who has been working remotely for the last ten years. When she telecommutes, Catherine Svoboda saves the two hours she spends on her way to and from work and is much more productive.
“I’m much more efficient. I get things done much faster,” she said to Maryland’s Gazette.Net.
A statement which is backed up by a Mack Global Consulting report, which shows a 27% increase in productivity among telecommuting employees.
Catherine Svoboda, among other workers, is now using remote desktop tools to access their office computers from their homes.

Remote desktop solutions, such as RHUB remote support appliance, are ranked among the best solutions for telecommuters. It is named as the Product of the Year by Government Computer News! The appliance allows employees to work from their homes directly on their office computers, having remote access to all the documents they might need to do their jobs.

Friday, 27 January 2012

Is there any way to avoid commuting stress?


A recent study from the Lund University in Sweden has found out that traveling to and from work has a negative impact on health.

According to the research, which assessed the daily commuting  routines and their impact in the health 12,000 workers between the ages of 18 and 65, employees who go to work by car or public transportation have a higher probability of suffering from stress related illnesses. The study also found that the longer the commuting the higher the toll on employee’s health.

“Generally car and public transport users suffered more everyday stress, poorer sleep quality, exhaustion and, on a seven point scale, felt that they struggled with their health compared to the active commuters,” said researcher Erik Hansson.
But such issues don’t affect just employees, in the end they affect companies as well. By impacting the employees quality of life, they, in turn, affect their productivity and work performance. 

Still, not all commuting is bad. The study shows that people who go to the office by foot or bicycle do not suffer from the same levels of stress and exhaustion than those who travel by car or public transportation, but these are, by far, a minority.

Such results raise important questions:
Is there any way to avoid commuting stress induced?
Are there any alternatives to car and public transportation commuting?
What’s the role of businesses and companies in promoting a stress free and more productive work environment?

The answers to these three questions might be telecommuting.
Remote work allows employees to work from home and connect remotely to their offices avoiding commuting altogether. Telecommuting isn’t just healthier, it allows employees to better balance their work with their family time and increases productivity and performance, according to several surveys.

The role of companies is to integrate these practices in their business operations and give the opportunity to their employees to work from home.

Businesses should implement real-time collaboration solutions, such as RHUB web conferencing and remote support appliance, which allows workers to be remotely connected to their offices and work with their fellow employees and their superiors in a virtual environment.

Tuesday, 24 January 2012

Streamline your business with RHUB web conferencing and remote support appliance


Do you find yourself stuck with a computer problem, and without a nearby computer expert who can help you? If your answer is ‘yes’, then you are not alone. Several people face this exact problem, and are devoid of any expertise or access to advanced technology. The answer to their problems is already here though, in the form of remote support.

Even if you have never faced the problems stated above, you would have to admit that computer technology has become more and more sophisticated over the years. With this progress, there is a reduced requirement for technicians to directly visit customers and a greater ability to help out remotely through live chat or phone calls, or automated FAQ pages.

Even as we speak, IT companies around the world are improving their customer service with the help of remote support appliance providers like RHUB. With such services, it is possible to now solve problems on the computer using the computer itself. You can get remote support from integrated support programs in the computer or by using FAQ resources on the Internet. When you add telephone, chat and email support to the equation, then you would realize that remote support has become more accessible than ever.

A lot of people, however, still prefer not to use remote support to their advantage. The reasons for this are many. For one, some end users prefer trained and experienced technicians to their job without doing anything themselves. This problem, however, has been resolved to a large extent because an increasing number of people have started to believe in the benefits of remote assistance.

With the help of remote support appliances like the one offered by RHUB, it is possible to reduce language barriers and also prevent occasions where service reps are tied up. Moreover, the learning curve is quite small. You can learn how to get and use remote support appliances almost instantly. Even if you do not learn so quickly, you also have a remote IT support staff to clarify your doubts. Therefore, remote support can also be helpful for those who want to step out of their comfort zone and try new services.

It is important to remember that all the applications you have on your computer are also made by humans. All applications would have their own problems, and it is not possible for a simple FAQs page to solve all the problems, no matter how detailed it may be. At the end of the day, you need personal remote support when you have completely different problems.

If you are looking for remote support solutions to provide your business, RHUB can be a serious consideration. RHUB offers web conferencing and remote support tools that can simplify your business, streamline it and make it more efficient. Remote support will make any business much more popular, because IT is always designed to make things simpler. To know more about how you can make your business simpler and grow better, visit RHUB’s website today.

Saturday, 21 January 2012

Why should you integrate audio and web conferencing?


Let’s face it- businesses are not getting any less competitive. Even though the economy has slowed down, competition has only increased. Companies are always looking to become better, either to beat the competition or to simply survive the economic slump. At a time when globalization is the key to growth and improved performance, a web conferencing or VoIP service like the ones offered by RHUB can help a lot.

These services help bridge the gap between business networks, making communications better and decision-making faster. As a result, the business becomes more dynamic and efficient. For this reason, RHUB web conferencing appliances and other VoIP tools has already become a mainstay in several companies. However, the question here is not whether you should use web conferencing tools, but whether you should integrate them with your phone conference the next time you use them.

This particular question makes a lot of sense for businesses that already have a rigid VoIP product, like the RHUB 6-in-1 web conferencing and remote support appliance, in place. At first glance, a simple web conferencing solution like the one offered by RHUB may seem to be the most convenient option for a business.

After all, stopping any old-fashioned phone conferences would save a significant amount of money for paying the bills. Moreover, call connections also do not allow clients and participants to see each other face-to-face, albeit virtually through a computer screen.

However, there are 5 possible upsides to an audio conferencing appliance that can make it valuable for your business:

You can start a conference call anytime with a phone, but not with a computer. Some participants may be away from the desk when you want to start a conference, so such web conferences need a certain amount of planning. However, phone conferences allow participants to join the meeting at any time even without a computer around.

All the participants in a web conference may not have properly working microphones or USB headsets with them. Even if there are speakers, some participants may not be able to use them among other members because it may disturb them or compromise the conference security. On the other hand, participants can easily join an online meeting by simply hooking up the phone.

A high quality phone conference service makes meetings far more dependable. This particular advantage is especially significant if the business or any of the participants has an unstable Internet connection.

If the conference is to have a large number of participants or continue for a long time, then some phone conferencing operators offer their services to manage question and answer sessions. This helps give the whole conference a professional touch.

There are a few computers that are incompatible with different web conferencing appliances. For example, only a few platforms like the RHUB web conferencing appliance supports Mac and PCs. Moreover, some computers may run on older operating systems that do not support web conferencing platforms.

When you look at the current trends, you can see a lot of web conferencing service providers like RHUB offering integrated audio and web conferencing solutions. Participants are increasingly being able to join meetings via their mobile device.